These terms and conditions are governed by the laws of Western Australia and should any dispute arise the courts in Western Australia will determine the outcome. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
We are passionate about our products, our high-quality, fresh ingredients and strict quality control processes which means we stand behind them with a 100% Money Back Quality Guarantee.
If you are not satisfied with a Nutri-Mate product you have purchased in-store, please visit the exact store that you had purchased the product from, with your proof of purchase and the store will refund your money. Refund type may vary depending on the stores refund policy.
The store will refund the purchase price of the product on behalf of Nutri-Mate once the following conditions have been met. Claim for refund must be made within 14 days of the purchase date. You must provide the original purchase receipt (copies not accepted).
To get in touch please contact us.
All prices listed on the website and digital advertising are in Australian Dollars. Prices for our products are subject to change without notice; the prices displayed on the website and social medias are a rough guide and will vary depending on the store and State the store is located in. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
We do not guarantee, represent, or warrant that your use of our Service will be uninterrupted, timely, secure, error-free, accurate or up to date. Stockists mentioned on the website and digital advertising are not guaranteed and may differ depending on product availability per store, to which Nutri-Mate is not liable for.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time.
In no case shall Nutri-Mate, employees, affiliates, suppliers, service providers or licensors be liable for: Injury, losses or any direct, indirect, incidental, or consequential damages of any kind.
Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
We offer different feeding recommendations on our website based on the information you provided (weight, age, and activity level of your dog) Your results are personal and not transferable and should only be used as a rough guide. We have the right to change this guide at any time. Please make your own adjustments to your dog’s feeding according to any changes in weight or activity level.
It’s Lucky here,
I’ve got my nose to the ground, always sniffing out the best advice. Why Nutri-Mate? Well, it’s the best nutrition, for your best mate.